Shipping Policy

Retail Shipping Rates

Standard retail shipping Australia wide: $14.95 flat rate
Standard retail shipping rates outside Australia: $25.75 flat rate

SHIPPING INFORMATION

Customers in metro areas can usually expect their shipment to arrive between 3-6 business days from the date they place their order. Regional customers may experience slightly slower shipping times of between 5 and 9 days. Overseas deliveries can take up to 10 business days.

Our orders are shipped via Australia Post and are subject to their shipping times and any delays with Australia Post are out of our control.

Wholesale Shipping Rates

Our WHOLESALE goods carry a minimum order. Shipping will be calculated accordingly at checkout.

Orders will be fulfilled and dispatched from our distribution warehouse twice weekly. If for any reason we are unable to fulfill your order within a 14 day period we will contact you. Should you have your own courier service, you can pick up your goods from our distribution warehouse in Carrum Downs, Victoria and avoid shipping costs.

We do not take responsibility for any incorrect address details provided. If your order is returned to sender, shipping charges will apply to re-send the order. We recommend that customers provide a secure delivery address and contact details. We are not liable for any lost or stolen parcels. If you fear that your order may have gone missing in transit, please contact us ASAP.